Salon Policies

PLEASE READ ALL SALON POLICIES BEFORE BOOKING AN APPOINTMENT

• When Booking Appointments, make sure to SELECT the option for the CORRECT number of locs. 
• Each appointment has a different time period based on the service being provided and the number of locs that you have. This will help ensure that no appointments are overlapped.
• A DEPOSIT is required at the time of booking your appointment. This will confirm your appointment date and time. Deposit will be used toward final balance of service.
• DEPOSITS are NON-REFUNDABLE
• DEPOSITS are able to be moved to new appointments when appointments are properly rescheduled.
• In the event you need to cancel or reschedule your appointment, please be sure to notify no later than 24 hours** before your scheduled appointment.
• If running late, CLIENT MUST call ahead atleast 15 MINUTES before scheduled appointment time to notify stylist of TARDINESS with an ETA.
• ALL CLIENTS have a 15 MINUTE grace period for tardiness. After 15 minutes, and without the proper notice, the client's appointment will be CANCELED.
• If a client arrives after the 15 minute grace period, and their time slot is not already filled, they may still be serviced and will be charged a $25 LATE FEE. If the client wishes to reschedule, there is still a $25 LATE FEE.
• A NO CALL NO SHOW will result in a $50 FEE added to the client's next appointment.
• STYLIST will have a 20 MINUTE grace period. If the appointment starts 20 MINUTES late, the client will receive a 20% DISCOUNT.
• The stylist will PROPERLY CLEAN, SANITIZE, & DISINFECT the area and ALL USED equipment in between each guest to ensure a sanitary environment.
• NO EXTRA GUESTS will be allowed into the styling booth. ANY EXTRA GUESTS that are OF AGE, may wait outside of the booth in the designated waiting area.
• ALL COLOR APPOINTMENTS will require a scheduled CONSULTATION before any color service can be scheduled.
• WALK INS are WELCOMED but are NOT GUARANTEED.
• Please text if you would like to have an appointment outside of the schedule listed below. I will manually enter the appointment for you and send an invoice for your deposit directly to your email.
• ALL invoices MUST be paid on the agreed upon date, or your appointment will be canceled.